About

Computer Scientist with a career spanning telecom engineering, large-scale delivery, and applied AI.

I blend a Computer Science foundation with two decades of telecom and IT leadership, guiding complex programs from concept to production. My work bridges network engineering, enterprise automation, and data-driven services.

Today, I'm also focusing on agentic AI and practical automation, crafting intelligent systems that streamline operations, elevate customer experiences, and unlock new growth opportunities for modern organizations.

Experience

Progressive leadership across telecom operators, global vendors, and consulting environments.

NOS

Customer Corporate Project Manager, Wholesale Delivery Manager, Production Manager

2011 – Present · Lisbon, Portugal

  • Unify project execution across scope, budget, and schedule while elevating customer satisfaction and retention.
  • Own milestone tracking, backlog prioritization, and vendor coordination to maintain delivery velocity.
  • Lead multidisciplinary squads, enabling consistent outcomes for wholesale and enterprise programs.
  • Project manager for NOS ISO20K certification

Ericsson Telecomunicações

Telecommunications Engineer

2001 – 2011

  • Delivered multimedia and core network projects including MMS, IMS telephony, Mobile TV, and positioning.
  • Supported pre-sales pursuits with .NET and SQL solution design, integrating systems into production networks.
  • Administered Oracle, MS SQL, Unix/SUN, and Windows environments ensuring round-the-clock service quality.

AMS - American Management Systems

Programmer Analyst

2000

  • Developed telecommunications software components and collaborated on deployment strategies.

Lear Corporation

Computer Science Engineer

1999 – 2000

  • Administered HP-UX and Microsoft infrastructures, executed Y2K readiness, and delivered bespoke software.

Skills

Project Management Software Development Problem Solving Critical Thinking Active Learning Automation & Workflow Design Evaluation & Reliability Mindset APIs & Integrations SQL & Data Agile / Scrum / Kanban Stakeholder & Vendor Management

Education

Computer Science Degree

· Faculdade de Ciências e Tecnologias / Universidade Nova de Lisboa (www.fct.unl.pt)

· 1994 – 1999

MS in Applied Artificial Intelligence

· Faculdade de Ciências e Tecnologias / Universidade Nova de Lisboa (www.fct.unl.pt)

· 1999 – 2000 (attendance)

Project Management Postgraduate

· Faculdade de Ciências e Tecnologias / Universidade Nova de Lisboa (www.fct.unl.pt)

· 2007 – 2008 (attendance)

Certifications

Blending project leadership frameworks with cloud and AI credentials.

PMP – Project Management Professional (PMI ID: 1872333) CPMAI – Certified Professional in Managing AI (PMI ID: 1872333) PRINCE2 Foundation (APMG-International) Certified Scrum Master (Scrum Alliance) Certified Scrum Product Owner (Scrum Alliance) Google Cloud Certified Cloud Digital Leader (Google) IBM Applied AI Professional Certificate (IBM - Coursera) Machine Learning (Stanford University - Coursera) PCEP – Certified Entry-Level Python Programmer (Python Institute) PCAP – Certified Associate Python Programmer (Python Institute) MCSE – Microsoft Certified Systems Engineer (Microsoft)

Languages

Personal Projects

Applied builds blending agentic AI, automation, and community-first products.

AgereAI.io

Automation Playbooks

Proof-first portfolio of working MVPs that connect LLM agents to real workflows, with evidence you can verify.

  • Each case study shows what it is, stack, how it works, and proof artifacts.
  • Run logs and a transparent roadmap of what’s next.
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iOS App

LxDiscover

Explore Lisbon and other gems all over Portugal, through curated guides to landmarks, culture, and hidden finds.

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Portfolio

LxAppFactory

Landing page for publishing mobile and web experiments, including the latest LxDiscover updates.

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SaaS

ParknGo

Platform for public parking that combines mobile payments with a full back-office for municipalities.

Monitoring of parking zones, revenue and occupancy analytics, digital management of resident permits, and integrated ticketing and enforcement for unpaid stays, deployed in northern Portugal.

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Automation

Risk Analysis Report

Automated underwriting workflow for Management Liability, Professional Indemnity (PI), and Surety & Bonds, combining AI assessment with document generation and notification.

  • Agent-style orchestration parses submissions, routes to AI scoring, and hands off to humans with a full audit trail.
Launch Interface
SaaS

Inventário Artístico

End-to-end digital inventory safeguarding the Bragança District’s artistic and cultural heritage.

Internal initiative without a public link.

AgereAI.io

Static, proof-first AI portfolio with working MVPs, run logs and a transparent roadmap of what’s next.

Lab

Proof-First MVPs

Compact case studies for each build: what it is, stack, how it works, proof artifacts, and future improvements.

  • Screenshots, run logs, and rebuild notes so anyone can validate the outcomes.
  • In-progress work and planned iterations.
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Community

Roadmap & Build Notes

Public roadmap and short build logs that show what is real, what is in progress, and what is planned.

  • Transparent scope, constraints, and proof artifacts for each project.
  • Notes on stack choices, trade-offs, and reliability checkpoints.
View on LinkedIn

Honours & Awards

Contact

Let’s collaborate on AI-powered operations or transformative telecom or IT projects.

LinkedIn: linkedin.com/in/carlosmcsm

Location: Lisbon, Portugal

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